The company

Mycom is a market leading provider of service assurance software to global telecommunications companies. The award winning company provides software solutions that assure network and service quality and performance for optimal customer experience. It provides the first service assurance solution run from the cloud and use a subscription model that has been commercially deployed at scale. With headquarters in the UK, the company has clients including Deutsche Telekom, Safaricom, Saudi Telecom, Telefónica, Three UK, Telenor, T-Mobile, Verizon and Vodafone. 

The Inflexion difference

Inflexion's experience in supporting businesses at a transitional point was crucial to management when choosing a partner. Mycom is poised for significant future growth as telecommunications companies transform to offer new digital, IoT and 5G services whilst adopting automated solutions to reduce operational costs. Mycom is well positioned as it leads the industry with its cloud-based automated assurance solution enhanced with AI/Machine Learning.

Inflexion have a huge amount of experience in the sector, and strong digital skills that have supported us as our customers have adopted our cloud-native platform. Their impressive international footprint makes them a natural partner for Mycom as we continue our expansion within the telco sector, which is undergoing huge transformation including the rollout of 5G. Under Inflexion’s ownership we have migrated to a fully subscription-based operating model with strong growth in our recurring revenue.